HOME_ABOUT Pattie Image


Pattie Grimm has over 25 years of experience in organizational development, change management, leadership, and team development. She started her career in financial services with two large banks where she was Vice President of Customer and People Excellence.  Pattie joined Microsoft to lead their transformation to a customer-centric and sales excellence company. Pattie spent three years in the Asia Pacific Region, where she led the region’s customer and partner excellence team. READ MORE

Failing Forward With a Personal Vision | Pattie Grimm | SUE Talk

Watch Pattie Grimm as she takes the stage of SUE TALKS.

SUE TALKS brings together bold, passionate and inspiring talks by successful, unstoppable and empowering women changing the face of business!

Advantage Training. Ltd. is a full-service customer centricity and training expert in organizational effectiveness, leadership, women leadership and team development field which was established in 1992. We specialize in empowering leaders and teams to improve their performance, productivity and the company’s profitability through customized learning solutions which deliver business results.


Our learning solutions fall into four categories: customer centricity, leadership development, team development, and the development of women and girls. Our programs are customized to align with our client’s vision, mission, values, and strategic initiatives. We deliver real business results and help our clients maintain their competitive advantage.


Creating Customer Centric Organizations


Creating High Performance Leaders


Engaging High Performance Teams


Empowering Woman and Girls

Quiet Women Never Changed History – Be Strong, Stand Up and Stand Out

“Let’s Go Kick Some Glass”

Pattie’s recent book Quiet Women Never Changed History – Be Strong, Stand Up and Stand Out with the subtitle – “Let’s Go Kick Some Glass” is dedicated to empower women of all ages to be the best they can be in any endeavor they choose.

Engaging & Educational

I learned so much about how building a customer centric organization is my only way to stay ahead of the game today. Our members loved Pattie’s presentation style which was engaging, educational and entertaining.

Jeff Thompson SVP, Intel

Concrete Strategies

Pattie’s presentation was perfect for our Advancing Women in Technology webinar series. She provided concrete strategies our women could use to become better leaders!”

Cathy Alper Senior Director, CompTIA

Spot On

Pattie spoke at our Executive meeting. Her message was ‘spot on’. Her presentation was inspiring, educational, and packed with solid information to help me be a better leader.

John Young CEO Leader’s Executive Club

Inspiring & Entertaining

Pattie’s presentation to our women’s group was inspiring, entertaining, and very informative filled with practical tips on how to be the best leaders we can be.

Julie Robinson Senior Manager, It Systems